Fast Customer & Player Support
For immediate help regarding tournament rooms, password distribution, wallet top-ups, or match scoring, connect with our active support desks. WhatsApp support provides the quickest response.
Official Policies & Legal Compliance
100% Skill-Based Gaming
Contact Us & Grievance Redressal
Need technical support, tournament assistance, partnership discussion, or legal grievance resolution? Reach out directly through our verified channels below.
100% Skill-Based
Prize Escrow Protected
Instant UPI Payouts
80% Community Share
Grievance Redressal & Legal Compliance
In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules and Indian e-gaming regulations, BATLIGO maintains a dedicated Grievance Officer for resolving legal, user safety, and policy disputes.
If you have concerns regarding fair play disputes, unauthorized transactions, or policy violations, please email our Grievance Desk with full documentation (User ID, Match ID, and transaction details). We acknowledge all grievances within 24 hours and resolve them within 15 working days.
Grievance Officer Contact
Designated Officer: Md Shahid (Legal & Compliance Lead) | Email: [email protected] / [email protected] | Response Timeline: 24 to 48 hours.
Operational Leadership
Business, Brand & Creator Partnerships
We actively partner with verified esports organizations, YouTube gaming creators, university esports societies, and gaming peripheral brands. For sponsored tournaments or co-branded tournament cups, submit your proposal to [email protected].
Have Questions or Need Policy Clarification?
Our customer desk and grievance redressal officer are available to assist you.