Official Policies & Legal Compliance 100% Skill-Based Gaming

Privacy Policy & Data Protection

Your privacy and data security are fundamental to our platform. This policy outlines what personal information BATLIGO collects, how it is processed, and your rights under the Digital Personal Data Protection (DPDP) Act 2023 and Indian IT laws.

100% Skill-Based

Prize Escrow Protected

Instant UPI Payouts

80% Community Share

1. Information We Collect

Account Data: Username, display name, avatar, and authenticated email address.
Verification Details: WhatsApp phone number verified via one-time authentication code (OTP) for account security and anti-fraud verification.
In-Game Player Data: Game UIDs, character nicknames, match statistics, and team placement records.
Financial & Transaction Records: Wallet coin transactions, deposit references, winning payouts, and payment gateway transaction identifiers.
Technical & Security Data: Device IP address, browser type, operating system, and login session tokens used exclusively for fraud detection and multi-account prevention.

2. How We Use Your Information

Facilitating tournament participation, slot reservations, and automated room credential delivery.
Calculating match leaderboards and executing instant wallet escrow payouts to winners.
Enforcing strict anti-cheat policies and preventing banned cheaters from creating duplicate accounts.
Communicating essential transactional notices, match alerts, and policy updates.
Complying with statutory financial reporting and audit obligations.

3. Zero Third-Party Sale Policy

We have a strict Zero Data-Selling Policy. BATLIGO does NOT sell, trade, or rent your personal information to third-party advertisers, data brokers, or telemarketers.

Data is shared only with trusted, PCI-DSS compliant payment gateways for processing financial transactions, and with statutory law enforcement authorities when mandated by applicable law or judicial orders.

4. Data Security & Storage Safeguards

All communications between your device and BATLIGO servers are encrypted using industry-standard 256-bit Transport Layer Security (TLS/SSL). We implement strict server-side access controls, salted password hashing, and automated fraud-detection heuristics.

5. User Rights & Account Deletion

Under applicable data protection laws, you have the right to access your stored data, rectify inaccurate personal information, and request permanent account deletion.

To request data export or permanent deletion of your profile, email [email protected] with your registered account details. Financial transaction logs will be archived as required by statutory accounting regulations.

Have Questions or Need Policy Clarification?

Our customer desk and grievance redressal officer are available to assist you.

WhatsApp Support Email Grievance