Official Policies & Legal Compliance 100% Skill-Based Gaming

Payout & Withdrawal Policy

Our payout architecture is engineered for speed, legal compliance, and audit clarity. Learn how tournament winnings and community host commissions are settled.

100% Skill-Based

Prize Escrow Protected

Instant UPI Payouts

80% Community Share

1. Wallet Categorization & Balances

To ensure financial compliance and prevent money laundering, user wallets are segregated into two distinct balances:

Deposited Balance: Coins added to join skill-based tournaments. Deposited coins are designated for match entry and cannot be directly withdrawn without match gameplay.
Redeemable Winnings Balance: Coins earned legitimately as tournament prize rewards or community host commissions. This balance is 100% eligible for instant bank/UPI withdrawal.

2. Withdrawal Processing & Supported Methods

Redeemable balances can be withdrawn directly to your verified Unified Payments Interface (UPI) handle (including Google Pay, PhonePe, Paytm, and BHIM) or linked bank account. Withdrawals are processed rapidly after security verification.

3. Anti-Fraud & Verification Safeguards

Withdrawals require a verified WhatsApp mobile number to prevent account takeover.
For high-frequency or large-value payouts, additional identity verification (PAN/Aadhaar) may be requested in accordance with Indian anti-money laundering (AML) guidelines.
Payouts to third-party bank accounts not belonging to the registered player may be held for manual security review.

Have Questions or Need Policy Clarification?

Our customer desk and grievance redressal officer are available to assist you.

WhatsApp Support Email Grievance